Our national helpdesk system is used extensively and its effectiveness has been acknowledged by our clients.
We have invested heavily in remote monitoring and maintenance support systems, enabling us to identify and respond to client issues in a timely manner. This remote management cuts out travel and overhead costs thereby keeping support fees relatively low.
We also keep downtime and service disruptions to a minimum through regular preventive maintenance, upgrades and security updates performed during your out of business hours.
Our client base is geographically spread throughout Australia and well supported through our multi-channel national helpdesk.
Our service delivery team has offices located in Melbourne, Brisbane and Townsville.