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IT Managed Services Provider in Queensland, Brisbane and Townsville

At Tangible Technology we offer managed IT services in Townsville, Queensland and Brisbane. We have an established reputation in the design, application, monitoring and maintenance of IT infrastructure within the retail, hospitality, gaming, aviation and travel & tourism industries. Using industry standard procedures and platforms we can tailor our IT managed services to your unique business. When providing managed IT services, Tangible Technology will take the time to get to know you and your business, so we can provide the exact IT support services you’re looking for. We have specialists in all IT avenues and stay on top of cutting-edge technology. Our team are well researched and highly capable, so you can be confident your IT systems will be running at peak performance allowing your business to thrive. As your IT managed services provider our aim is to provide you with the tools to be as productive as possible in your business. We offer IT managed services in Queensland, Townsville and Brisbane which include:

Cloud solutions
National helpdesk
Network security
VoIP
Software development
IT consulting

We have a heavy investment in IT managed services and data centre infrastructure. We have a state-of-the-art infrastructure held up by our skilled and experienced team. Offering expert IT support services our team can keep your business running smoothly. Tangible Technology’s managed IT services can handle all your IT requirements and take the time to fully understand the IT needs of your business. As your IT managed services provider in Townsville, Queensland or Brisbane we can offer:

Virtualised hosted servers
Private cloud computing
Web hosting
eCommerce
VoIP telephony

Minimal Disruption with Tangible Technology’s IT Managed Services in Brisbane, Queensland and Townsville

Our IT managed services are designed to allow you to focus on your business while we handle your technology, ensuring it is all fully functional, up-to-date and secure. We take a practical approach to our maintenance and security to avoid problems occurring and therefore avoid costly downtime for your business. We always provide plenty of warning before maintenance and security updates so there will be minimal disruption to your business. As an IT managed services provider, we take a proactive approach to maintenance and security to prevent problems from occurring and disrupting the operation of your business. Our IT support services are always available via our capable and efficient helpdesk, so any minor issues can be quickly resolved. By outsourcing your IT services, you can keep your focus on your business, secure in the knowledge that with our managed IT services all your IT needs are being met by a team of experts.

Tangible Technology Providing IT Support Services in Townsville, Brisbane and Queensland

Tangible Technology’s managed IT services are designed to supply all your IT needs and comprehensive IT support services. From the everyday IT requirements to long-term IT strategies. As an IT managed service provider, we can handle all maintenance, updates, security and our help-desk is alwaysavailable should you require any assistance. With an understanding of hybrid and complex IT systems, Tangible Technology’s managed IT services can provide you with the best possible solutions at an affordable price. We understand the importance of employing the best infrastructure to achieve your business’s outcomes and can recommend and implement the best practices in infrastructure, network, cloud and mobile computing. Our personnel are always well informed and familiar with the latest technology, so we can provide you with the best possible solution for your IT requirements. Services hosted within our infrastructure include:

Managed accounts
Active directory and email
File and print services
ERP
Accounting systems – hosting
Transactional systems – hosting
Sharepoint
Knowledge base and document storage
Monitoring and alerts
E-commerce technologies
Website hosting
Smartphone app hosting

Cloud Solutions with an IT Managed Services Provider in Queensland, Brisbane and Townsville

We have recently seen a rapid increase in cloud infrastructure. Online storage solutions are designed for efficiency, flexibility and collaboration. Our managed IT services couple our secure platform with high-speed communication systems enabling us to provide our clients with a superior service. We offer:

Hosted servers (Windows and Linux)
Private cloud storage and maintenance
Infrastructure as a service (IaaS)
Managed services

Software Development and IT Support Services in Brisbane, Queensland and Townsville

Specialising in bespoke software development solutions our managed IT services can provide you with:

Business analysis and requirement elicitation
Solutions architecture and software design
Project planning and costing
Project management
Software development
Testing and quality assurance
End user training and documentation
Roll-out and application hosting (internal and cloud-based)
Maintenance and enhancements

We can develop software to suit your requirements, building and managing complex software systems and we will help you through the entire process with our IT support services. We aim to deliver unique creations and solutions while adhering to the best IT industry practices. We can provide ease through the software development lifecycle (SDLC) and our expert personnel will guide you every step of the way.

IT Managed Services Provider Supplying App and Website Development

Our managed IT services also offer app and website development, the team at Tangible Technology specialise in:

Custom application development
Building and hosting websites
Search engine optimization (SEO)
Smartphone application

Tangible Technology’s IT managed services can build and publish smartphone applications on both iOS and Android. We also offer website development and hosting, specialising in the WordPress platform, due to its popularity and variety of themes and plugins it allows us to build websites at a low cost and short timeframe. The team at Tangible Technology have expertise in managing search engine advertising (SEA) and search engine optimisation (SEO) so as an IT managed services provider we can aid our clients in building their website and organically to achieve optimum search engine rankings. We have also heavily invested in state-of-the-art hosting infrastructure, so we can host and manage your websites. As your IT managed services provider, we can set up servers to deploy your website and provide constant, affordable maintenance.

Network Security with an IT Managed Services Provider in Townsville, Brisbane and Queensland

Tangible Technology can provide your business with a comprehensive security package to secure your network and data. As your IT managed services provider, we can deliver:

Network and wireless protection
Endpoint protection
Mobile protection
Web and email protection

Network and data security is a necessity due to the rising rate of cyber-crime and data theft. Regardless of the size of your business, you may be targeted so Tangible Technology’s managed IT services will implement a thorough and robust security system to ensure the safety of your network and data. Any company and personal data stored on your computers or the cloud will be fully protected. All emails, customer information or financial records will be completely protected against those without authorisation. We can also secure any mobile devices connected to the network with our IT managed services. The ease and efficiency of online storage solutions like the cloud mean that files and data can be accessed from multiple devices and as a result, mobile devices are increasingly being targeted in data-theft as many people are unlikely to secure them despite the presence of company data. Tangible Technology’s IT managed services will ensure your entire network and all your data is protected. Your IT Systems are also under the threat of infection, it is not enough to simply rely on anti-virus software these days as sophisticated cyber attacks can easily by-pass low-end routers. In-office social media use and web browsing is not only the number one reason for the loss of productivity it also carries the threat of a compromised site being accessed resulting in infection. Tangible Technology has a highly trained team of technicians who stay on top of modern cybersecurity systems, so your protection will remain up-to-date. As your IT managed services provider, we will always give you fair warning if updates are needed and any change-over will be fully discussed and only implemented upon approval. If you have any questions regarding your company’s data and network security, feel free to contact Tangible Technology today.

Backup and Disaster Recovery with an IT Managed Services Provider in Queensland, Brisbane and Townsville

Tangible Technology will be able to perform regular backups of your data to allow for rapid recovery in the event of a server crash or hardware malfunction. With our IT support services, we can discuss with you what data needs to be backed up and how often you would like it performed. Our experts can advise the best course of action for your business. With our IT support services, constant monitoring, maintenance and security we endeavour to avoid any such issue but in the case of a crash you can rest assured that with our managed IT services, your data is fully backed up and we can get you back to business in the shortest possible time-frame. We provide:

Protected online and offline storage
Fast data recovery
Monitoring data security
Personal continuity plan designed for your practices

The loss of data is the ultimate threat to any company. Business grinds to a halt and these delays can be costly. Tangible Technology performs regular backups, utilising both online and offline storage to ensure rapid recovery regardless of the cause. As your IT managed service provider, we can work with you to provide a detailed disaster recovery plan, our experts will handle the implementation, perform the backups, and will advise you of the best solution, but you will be kept well informed of our systems every step of the way. With a complete understanding of your business and your IT needs we can cater our managed IT services to your business’s unique requirements. Our comprehensive IT support services, maintenance and security aims to keep your IT systems fully functional at all times, so you can focus on your business with the peace of mind that if disaster strikes your data is backed up and easily recoverable. For more information about our backup and recovery systems contact Tangible Technology.

Customised IT Managed Services Provider in Brisbane, Townsville and Queensland

All businesses will have differing IT needs, and we can customise a managed IT services package just for you. By outsourcing your managed IT services rather than employing in-house IT technicians your business can make a huge saving, we provide tailor-made IT packages which means you’re only paying for the services you need. The size of your company, your industry and compliance, software requirements and hardware set-up will all considerably affect the type of IT managed services you require. Our team can run workshops to gain a greater understanding of your business and your IT requirements and advise and implement the best possible system. Our technicians will take the time to get to know you and your business, so we can provide you with the exact managed IT services you need. We can cater to businesses from all fields across Australia and have experts in the IT requirements of a diverse range of industries such as:

Casino and gaming
Pubs and restaurants
Charities and sustainability
Breweries and wineries
Aviation
Property and finance
Point of sale
Stock trading
Movie ticket sales

We offer a wide range of managed IT services and have built a loyal client base across Australia. We pride ourselves on our attention to detail and aim to build an IT framework that allows our clients to completely focus on their core business secure in the knowledge that their IT requirements are taken care of, their data is secure and backed up and all systems are fully functional. Whatever your IT requirements are, Tangible Technology is a one-stop-shop where all your IT needs can be met. If you’re looking for an IT managed services provider in Brisbane, Queensland or Townsville talk to Tangible Technology to discuss your options and create a custom package of managed IT services. Offering affordable, reliable and comprehensive IT services, Tangible Technology has you covered. If you have any questions regarding our IT managed services or IT support services in Brisbane, Queensland or Townsville, contact Tangible Technology today.