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Whether you are after a specific IT solution or a long-term strategy, Tangible Technology is a one-stop-shop. With years of experience in financial, retail, gaming, hospitality, and sustainability industries, we are highly skilled in offering IT consultancy and support services. We have the capabilities to handle your change management process whereby we can assist with every step of the way. The IT infrastructure of most small to medium companies can be a confusing and overwhelming issue to deal with. The components of your infrastructure gradually expand to the point where it’s sometimes difficult to identify the function of each device and ongoing need of support and maintenance if your environment. Our Managed IT support and maintenance services cover entire infrastructure, from communication links to network switches and firewalls, right down to the user PC’s, laptops and mobile devices. We pride ourselves in providing quality IT support and consulting services. We have skilled IT auditor’s onsite in Melbourne and Queensland, however, we provide consulting services all over Australia including Tasmania. We provide a FREE, no obligation Audit of your current IT environment. We work with you to gain a deep understanding of your business critical systems and identify areas that you need help and areas that could be improved. This process usually involves collaboration with third parties so communication between all stakeholders is co-ordinated by the project manager in order to reach the desired outcome. The benefits of working with Tangible Technology is our expertise in all areas of Information Technology. Whether it’s a simple IT audit or a more detailed level of consultancy, we engage the necessary resources to ensure the outcome you are looking for is achieved. Our expanding team of skilled staff allow us to offer a complete consulting service:
- Communications (Satellite / Mobile / Air Fibre / EFM / NBN)
We are a Powertech reseller, experienced in providing communications to remote areas. We provide service and support to Islands, rural areas and remote locations around Australia.
- Network and Security
Configuring complex networks, VLANs, traffic inspection, filtering, audit trails, intrusion detection and real-time monitoring.
- Software Development and Integration
We have a team of software developers, servicing existing clients with.Net based applications, PHP, SQL and database integrators. Our developers are supported by experienced business analysts and project managers.
- Server / Desktop and Mobile support staff, with a 24x7 helpdesk offering and onsite call-out service.
Our IT Project management and consultancy services are ideal for any company looking to evaluate and/or consolidate existing IT infrastructure. The rapid advancements in technology are providing more avenues for businesses to create new business opportunities however the challenge is getting the best advice to ensure you are using the best solution possible. We have implemented effective and proven processes to manage change with minimal disruption to the business, our approach is hands-on from conducting workshops to gather requirements and outcomes, analysing the impact to business processes, proposing best available solutions and devising contingencies & risk mitigation strategies. Our approach is hands-on from conducting workshops to gather requirements and outcomes, analysing the impact of business processes, proposing the best available solutions and devising contingencies & risk mitigation strategies. We are able to able to work with you on both fixed price and time and material models. Change of scope and effort would be well documented and actioned only on client approval. While many change management projects may not necessarily have an IT dependency, we are equally capable of delivering on non-IT projects as well. To date, we have provided IT consultancy in the following areas:
- Solutions Architecture
- Systems Integration
- Data migration
- Systems implementation
- IT Consulting
- IT Project management
- IT Auditing and asset management
After project completion, our support offering ensures continuity and stability through our various support options.
- National helpdesk providing Remote IT support – Network / Server / Desktop / Peripherals
- Onsite IT support and maintenance services – Melbourne, Townsville, Brisbane Perth
- Remote IT maintenance and monitoring for IT infrastructure